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Frequently Asked Questions
I have navigated around your website and have located the product I want but can't see any prices. How do I obtain a price?
Click on the particular product you are interested in to bring up more information. Directly to the right of the main picture there is a box prompting you to enter the shipping postcode. If you enter the delivery postcode e.g. MK44, RG2, TN13 etc the delivered prices will be shown.
Please Note: A bespoke quote must be obtained for any loose products.
I am looking for a price on a product to be delivered loose, how can I obtain a price?
All loose deliveries must be quoted for individually as prices depend on various factors such as the tonnage required, the distance from source and any bulk discounts available. To request a quote for a loose delivery please visit the information page for the product in question and request a quote using the 'Request Quote' section located to the right of the main picture, you will need to enter the shipping postcode first. Simply enter the tonnage required and press 'Add to Quote' to add the particular product to your quote cart. Your quote cart can be accessed at anytime by clicking the link at the top of the screen 'My Quote '. To add multiple products to the quote cart simply repeat the previous step. Once you have everything required in your quote cart you can request a quote for the items in your cart by using the form presented to you in your quote cart. Once submitted the team will email a bespoke quoation to you usually within a couple of hours.
I have hit the 'Add to Quote' button and nothing has happened. Where am I going wrong?
By pressing the 'Add to Quote' button the desired product and quantity will be added to your quote cart which is located at the top of your screen
Do the prices shown on your website include delivery?
All prices shown on the website include delivery by our standard delivery method. More details about our delivery methods can be found in our
I need to purchase some bulk bags but I live on a hill, what options are available to me?
Our standard pallet trolley delivery method for bulk bags is not suitable for deliveries on slopes/hills. Therefore, we can arrange delivery by crane lorry at additional cost or we can point you in the direction of one of our local distributors who will be able to help. Contact us for details.
I notice your minimum loose order is 10 tonnes. I need less than 10 tonnes but don't want to pay extra for bulk bags, what can I do?
It is rarely economical to deliver quantities under 10 tonnes as a loose delivery. Bulk Bags can be distributed more cheapily around the country and for this reason we will supply all quantities under 10 tonnes in Bulk Bags only allowing us to offer you the most cost effective option.
I have purchased some 20mm Gravel but when I measure the stones some of them aren't 20mm, why is this?
There is no such thing as a perfect 20mm. A perfect 20mm would only be achievable if a product was completely spherical which we all know isn't the case with natural gravels. So what do you get? All gravels are graded in a quarry using a series of sieves. In laymans terms, a 20mm gravel is produced by raw material first being passed through a sieve with 20mm holes. Everything that falls through is then 20mm or smaller in size. This material is then passed over a 10mm sieve to remove anything under 10mm. The resulting 10-20mm material is then retained and sold as 20mm. This is standard grading across the industry.